Terms of service

Effective Date: February 10, 2025

1. Introduction and Acceptance

Welcome to Architegram.com, operated by Architegram LTD. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service ("Terms") as well as any additional policies referenced herein (such as our Privacy Policy and Shipping Policy). If you do not agree with these Terms, please refrain from using our website or services.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Architegram," "we," "us," or "our" refers to Architegram LTD.
  • "User" or "you" means any individual or entity accessing or using our website, products, or services.
  • "Services" includes all products and services provided on Architegram.com, including:
    • ArchiWear: Physical, print-on-demand products with architectural and design elements.
    • Design Hub: Digital products such as 3D models, graphics, and architectural resources.
    • Architegram.AI: AI-powered architectural and design solutions.
  • "Digital Products" are downloadable files delivered electronically.
  • "Physical Products" are tangible items produced and shipped via our fulfillment partners.
  • "AI Services" refer to design solutions generated using artificial intelligence technologies.

3. Description of Our Services

3.1 ArchiWear – Physical Products

  • Overview: Our ArchiWear line features physical products that incorporate architectural and design elements. These items are produced on a print-on-demand basis by our trusted partners.
  • Product Variations: Due to production constraints, slight variations in print quality may occur.
  • Returns & Exchanges: Returns or exchanges are available only for defective or incorrectly delivered items, as detailed in our Returns & Refunds Policy.

3.2 Design Hub – Digital Products

  • Overview: Design Hub offers a range of digital products, including 3D models, graphics, and other architectural resources.
  • Delivery: Products are provided as downloadable files immediately upon purchase.
  • Refund Policy: Once a digital product has been downloaded, all sales are final and non-refundable.
  • Licensing: Usage rights (personal or commercial) are governed by our License Terms.

3.3 Architegram.AI – AI-Powered Services

  • Overview: Our AI-powered services deliver innovative architectural and design solutions generated using advanced artificial intelligence.
  • Usage Restrictions: All AI-generated content must be used in compliance with our ethical usage guidelines.
  • Delivery: Project completion times vary based on the complexity and scope of the work provided.

4. Eligibility and User Obligations

  • Age Requirement: You must be of legal age in your jurisdiction or have obtained parental/guardian consent to use our services.
  • Lawful Use: You agree not to use our products or services for any unlawful purposes, to infringe on intellectual property rights, or to distribute malicious software.
  • Prohibited Conduct: Users must refrain from any activity that could damage, disable, overburden, or impair our website or interfere with any other party’s use of our services.
  • Right to Refuse Service: We reserve the right to refuse service or terminate accounts at our sole discretion if these Terms are violated or for any other reason deemed appropriate by Architegram LTD.

5. Pricing, Payment, and Taxes

  • Pricing: All prices listed on our website are subject to change without prior notice.
  • Payment Methods: Payments are securely processed via trusted third-party providers including Shopify Payments, Stripe, and PayPal.
  • Taxes: Prices do not include VAT or sales tax at checkout. Customers are responsible for any applicable VAT, GST, import duties, or other taxes imposed by their country upon delivery. More details can be found in our Shipping Policy.

6. Delivery, Shipping, and Refunds

6.1 Physical Products

  • Shipping: Items are shipped through our fulfillment partners. Shipping times may vary based on your location.
  • Returns/Exchanges: Returns or exchanges are accepted only for items that are defective or incorrectly delivered, in accordance with our Returns & Refunds Policy.

6.2 Digital Products

  • Delivery: Purchased digital products are delivered instantly via email and Google Drive download links.
  • Refund Policy: Due to the nature of digital goods, all sales are final and non-refundable once the file has been downloaded.

6.3 AI-Powered Services

  • Delivery: The delivery timeline for AI services will vary based on project complexity.
  • Refunds: Refunds or service adjustments may be offered only if the service is not fulfilled as agreed.

7. Intellectual Property and Licensing

  • Ownership: All content, including text, graphics, logos, digital files, and AI-generated content on Architegram.com, is the property of Architegram LTD and is protected by applicable intellectual property laws.
  • License: Upon purchase, users are granted a limited, non-exclusive, non-transferable license to use digital products for personal or commercial purposes as specified in our License Terms. Resale, redistribution, or sublicensing of digital content is strictly prohibited.
  • AI-Generated Content: All AI-generated content must be used in compliance with our ethical guidelines and usage restrictions.

8. Disclaimer of Warranties and Limitation of Liability

  • Disclaimer: Our services and products are provided "as is" and "as available" without any warranties, express or implied. Architegram LTD makes no guarantees regarding the accuracy, reliability, or quality of any content provided.
  • Limitation of Liability: In no event shall Architegram LTD be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services. Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the relevant product or service.

9. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
  • Dispute Resolution: Any disputes arising from or in connection with these Terms or your use of our services shall be resolved exclusively in the courts located in the United Kingdom. By using our services, you consent to the personal jurisdiction and venue of these courts.

10. DMCA and Copyright Infringement

If you believe that your copyright has been infringed upon by content on Architegram.com, please submit a DMCA takedown notice to contact@architegram.com. We will review your claim and take appropriate action as required by law.

11. Changes to These Terms

Architegram LTD reserves the right to modify or update these Terms at any time without prior notice. The most current version will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
📧 Email: contact@architegram.com