Privacy policy
Effective Date: February 10, 2025
Architegram LTD ("we," "our," or "us") operates Architegram.com, offering physical products (ArchiWear), digital products (Design Hub), and AI-driven solutions (Architegram.AI). We are committed to protecting your privacy and ensuring transparency in our data handling practices in compliance with applicable data protection laws—including the General Data Protection Regulation (GDPR), the UK Data Protection Act, and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect various types of information to enhance your experience and provide our services efficiently.
A. Personal Information
We may collect personal details when you:
✔ Purchase a product: Including your name, email, billing and shipping addresses, and payment details (excluding full card numbers).
✔ Contact customer support: To address inquiries or resolve issues.
✔ Subscribe to newsletters or marketing communications: To keep you informed about latest updates and offers.
✔ Use our AI tools: When your input is required to generate tailored AI-driven solutions.
B. Device & Usage Data
Automatically collected when you visit our site, such as:
✔ Technical Details: IP address, browser type, operating system, and time zone.
✔ Interaction Data: Pages viewed, clicks, session duration, and navigation patterns.
✔ Referral Information: How you found our website (e.g., search engine, referral links).
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
✔ Store User Preferences: Enhancing your browsing experience.
✔ Enable Essential Functionality: Such as shopping cart functionality and secure logins.
✔ Analyze User Behavior: To improve website performance and content.
✔ Deliver Personalized Advertising: Via partners like Google Ads and Meta (Facebook & Instagram).
📌 For additional details, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect to:
✔ Process Orders & Payments: Efficiently fulfill your orders and manage digital downloads.
✔ Provide Customer Support: Address inquiries and resolve technical issues.
✔ Personalize Your Experience: Tailor content and recommendations based on your usage.
✔ Improve Our Services: Conduct data analysis to enhance our products and offerings.
✔ Engage in Marketing & Advertising: With your consent, deliver promotional communications.
✔ Prevent Fraud & Ensure Security: Monitor and protect against unauthorized activities.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with trusted third-party service providers solely to facilitate our operations, including:
✔ Shopify: For store hosting and payment processing (Shopify Privacy Policy).
✔ Printful: For order fulfillment of physical products (Printful Privacy Policy).
✔ Google Analytics: For website performance and visitor insights (Google Privacy Policy).
✔ Meta (Facebook & Instagram): For advertising and engagement tracking (Meta Privacy Policy).
📌 We may also disclose your information if required by law, to protect our rights, or to prevent fraudulent or illegal activities.
4. International Data Transfers
Your data may be stored and processed in countries outside your jurisdiction—including the UK, EU, and the United States. All transfers adhere to GDPR, standard contractual clauses, and other applicable safeguards. By using our services, you consent to these international transfers.
5. Your Rights (GDPR & CCPA Compliance)
Under applicable laws, you have the right to:
✔ Access: Request access to the personal data we hold about you.
✔ Correct: Request correction of any inaccurate or incomplete information.
✔ Delete: Request deletion of your personal data, subject to legal obligations.
✔ Object: Object to processing for marketing purposes or withdraw consent at any time.
✔ Data Portability: Request the transfer of your personal data in a structured format.
📩 To exercise these rights, please contact us at: contact@architegram.com
6. Data Retention
We retain your personal data only for as long as necessary to:
✔ Fulfill Orders & Support: Complete transactions and provide ongoing support.
✔ Meet Legal Obligations: Comply with regulatory, tax, and legal requirements.
✔ Resolve Disputes: Manage and resolve any potential disputes or claims.
📌 For example, transaction records may be retained for the duration required by applicable tax laws.
7. Security Measures
We implement robust security measures to protect your data, including:
✔ Secure Payment Gateways: Such as Shopify Payments, Stripe, and PayPal.
✔ Encryption & Access Controls: To safeguard sensitive information.
✔ Strict Data Handling Procedures: Ensuring that AI-driven processes do not store personally identifiable information unnecessarily.
📌 While we strive to secure your data, no online system is 100% secure. We encourage you to protect your login credentials and personal devices.
8. Policy Updates & Changes
✔ We may update this Privacy Policy periodically. Any changes will be reflected on this page along with the updated Effective Date.
✔ We encourage you to review this policy regularly to stay informed about our data protection practices.
9. Governing Law & Dispute Resolution
✔ This Privacy Policy is governed by the laws of the United Kingdom.
✔ Any disputes arising from this policy shall be resolved exclusively in the courts of the United Kingdom.
10. Contact Us
For privacy-related inquiries, questions, or to exercise your rights, please contact us at:
📧 Email: contact@architegram.com